Billing, payment & activation queries
If you need to change the credit card you have on file with us (which we use for your monthly hosting fees), just log into your sitebuilder, click on the ...
Fri, 19 Oct, 2012 at 11:58 AM
Credit cards are charged on the 1st of each month. Should this payment fail, your card will be charged again on the 4th, 9th, 15th and 22nd. Please find belo...
Fri, 1 Feb, 2013 at 9:38 PM
If you would like to pay by direct deposit or direct debit from a bank account, we allow this when paying for 6 or 12 months hosting (ie not month by month)...
Mon, 17 Jul, 2017 at 5:07 PM
Yes you sure can. You are welcome to pay 6 or 12 months hosting in advance either via credit card or direct deposit. Just contact our billing team for furth...
Mon, 17 Jul, 2017 at 5:09 PM
Our system works on automatic payment so all customers are billed on the 1st of the month. If you don't think you will have availble funds on the 1st, th...
Thu, 4 Oct, 2012 at 7:36 AM