Our system works on automatic payment so all customers are billed on the 1st of the month. If you don't think you will have availble funds on the 1st, the system will also try again a few more times. Please see our payment schedule below for more information
 
1st of the month The billing system attempts to bill the account for that months fee.  If successful, the account is paid through to the end of the month.  If the charge is unsuccessful, you will receive a notification alerting you of the failed billing attempt.  You will be prompted to update your credit card via the website admin.  Once your 
  information is updated, the system will immediately attempt to charge your credit card again.  The account is left active and enabled

4th of the month The billing system retries the card on file for your account.  If the charge fails, you will receive a notification.  The account is left active and enabled

9th of the month The billing system retries the card on file for your account.  If the charge fails, you will receive a notification and the account will be disabled.   A disabled account means that the website stops functioning, however any linked email accounts will continue to function

15th of the month The billing system retries the card on file for your account.  If the charge is successful, the account is enabled. If the charge is unsuccessful, your site will remain disabled

22nd of the month The billing system makes one final attempt to charge the card on file for your account. If the charge is successful, the account is re-enabled.  If the charge fails, you will be notified, and your website will be cancelled.  Cancelled means that the website and any linked email accounts will cease functioning completely.  Should you then wish to re-activate your site, you will need to contact us for manual re-activation and make a manual payment